Legal notice
Legal Notice
1. Identification of the Website Owner
This website is owned by Ortocare 360, a brand/entity operated by:
Ortocare 360
Tax Identification Number / NIF: 2900368484
Address: Passeio Parque da Cidade, Loja BD, 2670-331 Loures, Portugal
Email: ortocare360.official@gmail.com
Phone: +351 923 277 8874
By using this website, the user accepts the terms set out in this Legal Notice.
2. Purpose of the Website
The Ortocare 360 website aims to provide information about its products, services, areas of activity, contact details and other content related to health, wellbeing, orthopaedics, mobility, home support and related areas.
The information provided on this website is general and informative in nature and does not replace advice from qualified professionals whenever clinical, therapeutic or health-related decisions are involved.
3. Medical and Health Information
The content available on this website does not constitute a diagnosis, medical prescription, individual clinical recommendation or substitute for consultation with a doctor, physiotherapist, orthopaedic specialist, nurse or any other qualified healthcare professional.
Ortocare 360 recommends that any decision regarding the use of orthopaedic products, support equipment, medical devices or healthcare services should be made with appropriate professional advice.
4. Intellectual Property
All content on this website, including texts, images, logos, trademarks, design, graphics, videos, icons, photographs and other elements, is the property of Ortocare 360 or of third parties who have authorised its use.
The reproduction, distribution, modification, publication, transmission or use of the content, in whole or in part, is prohibited without the prior written authorisation of Ortocare 360, except where legally permitted.
5. Responsibility for Content
Ortocare 360 seeks to ensure that the information provided on this website is accurate, up to date and clear. However, it does not guarantee that all content will always be free from errors, omissions, outdated information or interruptions.
Ortocare 360 reserves the right to change, update, suspend or remove, at any time and without prior notice, any content, feature or information available on the website.
6. Links to Third-Party Websites
This website may contain links to third-party websites. These links are provided solely for the convenience of the user.
Ortocare 360 does not control, validate or accept responsibility for the content, privacy policies, commercial practices, security or operation of external websites.
7. Personal Data Protection
The processing of personal data carried out through this website is governed by the Ortocare 360 Privacy Policy, in accordance with the General Data Protection Regulation and other applicable legislation in Portugal.
For more information, please consult our Privacy Policy.
8. Cookies
This website may use cookies or similar technologies to improve the browsing experience, analyse traffic, personalise content or ensure essential functionalities.
For more information about the cookies used, their purposes and how to manage consent, please consult our Cookies Policy.
9. Complaints Book
Where applicable, Ortocare 360 provides access to the Complaints Book in accordance with the legally established terms.
The Electronic Complaints Book can be accessed at:
10. Alternative Dispute Resolution
In the event of a consumer dispute, the consumer may contact the competent alternative dispute resolution entity, in accordance with applicable legislation.
For general consumer dispute resolution in Portugal, consumers may contact:
CNIACC — National Centre for Information and Arbitration of Consumer Disputes
Website: www.cniacc.pt
Alternatively, the consumer may consult the official list of consumer dispute resolution entities available through the Portuguese consumer authorities.
11. Website Availability and Security
Ortocare 360 does not guarantee that the website will operate uninterrupted, free from technical failures, viruses, computer errors or other elements that may affect browsing.
The user is responsible for adopting appropriate security measures, including the use of updated software and protection against viruses or digital threats.
12. Applicable Law and Jurisdiction
This Legal Notice is governed by Portuguese law.
In the event of a dispute arising from the use of this website, and without prejudice to mandatory consumer protection rules, the competent jurisdiction shall be determined in accordance with Portuguese legislation.
13. Changes to the Legal Notice
Ortocare 360 reserves the right to amend this Legal Notice at any time. Any changes will take effect from the date of publication on the website.
Last updated: 05/05/2026