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Send us an email Contact our support team
For questions about orders, shipping, payments, returns, exchanges, product information, or general assistance, please contact us by email. This is the fastest way for us to help you.
Customer Support & Complaints
Complete Orthopedic Solutions
Need help or want to submit a complaint?
At OrtoCare 360, we are committed to providing clear support, reliable assistance, and a professional customer care experience. Choose one of the options below.
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Open Complaints Book Electronic Complaints Book
If you wish to submit a formal complaint, you may access Portugal’s official Electronic Complaints Book platform through the link below.
OrtoCare 360 Customer Support
For direct assistance, please email us at:
ortocare360.official@gmail.comThe Electronic Complaints Book is an official Portuguese platform. We recommend contacting our customer support team first, as this is often the fastest way to resolve questions or issues related to your order.
